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PRESS RELEASE: VIVACELL

“MACH’s solution helps VivaCell to improve further its billing system, which surely makes the usage of VivaCell services for our roaming subscribers more comfortable and clear.” Ralph Yirikian, General Manager, VivaCell {+}

MACH IOT CHECK

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According to MACH analysis, 20% of all CDRs are incorrectly charged – involving disparities in excess of millions of Euro each year. This amount is predicted to increase with the rising number of services and roaming partners. It is very difficult to detect and minimise this revenue leakage when the Call Detail Records do not correspond with IOTs.

MACH IOT Check proactively ensures that your IOTs are correct by detecting erroneous charges in TAP files.

This is vital if you are to avoid subscriber complaints due to incorrect tariffs and gain a reputation as a ‘quality partner’. Before implementing MACH IOT Check, MACH can assist you in evaluating the quality level of your IOTs in the file flow. This will provide a detailed accuracy assessment of your IOTs.

MACH IOT Check provides flexible options to handle erroneous records.
Benefits include:
• Ensure correct subscriber invoices.
• Minimise customer complaints and churn.
• Eliminate revenue losses.
• Reduce Customer Care costs.

With MACH IOT Check, operators have a partner that proactively ensures that IOTs in the incoming and/or outgoing files are correct, to ensure quality and protect client revenues.

Receive more information about MACH IOT Check

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