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Wireless Roaming Revenue Assurance
NRTRDE Management
Fraud is big business. It's global. It's organised. It's sophisticated and can happen at any time, any place and have a devastating effect on your business. Annual fraud losses in the Telecommunications industry are estimated to be more than $40 billion worldwide. On top of this, 80% of all Telecom companies have stated that global fraud losses are still increasing.
Since more than 350 fraud departments connect to our NRTRDE Hub we are the central point for fraud data exchange giving you the following unique benefits :
Professional fraudsters have turned their attention to mobile wireless roaming because it is so easy to set up premium rate services with an operator. Fraudsters increasingly have the resources to set up a network of different accounts and services with the aim of using it non-stop until the service is blocked. Alternatively, they can establish and operate a network of telecom services with the sole purpose of utilising the entire telecom billing infrastructure to drain mobile operators of their profits.
A best-in-class fraud protection system must instantly make the distinction between good customers with heavy usage and fraudulent behavior. It must minimise false alarms while identifying fraud that occurs beneath certain thresholds. Above all, it must protect operators from serious financial loss and preserve their reputation among roaming partners.
That’s where MACH’s fraud solutions come in. We minimize roaming fraud by reducing the delivery time of fraud-related roaming information from the Visited PMN to the Home PMN to four hours or less. Our NRTRDE (Near Real Time Roaming Data Exchange) file creation and handling solutions are being used by the majority of the GSM mobile operators. MACH is therefore the ‘de facto’ choice for detecting roaming fraud instantly.
MACH offers fraud protection as a managed service and hence takes away the need for capital investment. Operators can benefit from powerful roaming fraud detection without making changes to their systems. Those that choose to add NRTRDE to their in-house fraud system will incur both vendor and administrative costs to set fraud detection parameters that are appropriate to roaming. In addition, fraud analysts must be trained in the differences between roaming fraud and domestic fraud. Outsourcing to MACH greatly reduces these costs and minimizes the burden on the fraud department.
By outsourcing to MACH, fraud losses are minimised while personnel and administration costs are reduced. Furthermore, operators derive revenue from attracting inbound roaming.
Mobile fraud has an immediate impact on your brand, revenue stream and domestic competitive advantage. We ensure our detection system is therefore fast, accurate and relevant.