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Wireless Roaming Revenue Assurance
Bill Shock Prevention
Bill Shock Prevention
In an increasingly competitive marketplace, it is essential to protect your revenues by ensuring customer satisfaction. At the same time, you need to position yourself to profit from data usage, one of the industry’s fastest growing revenue sectors. One sure way to keep your customers happy, and increase your revenue, is to eliminate their concerns about data usage expense.
STIMULATE DATA USAGE!
MACH’s bill shock solution drives revenues up (since subscribers feel more confident about their usage) and avoids costly customer care investment (less subscribers complain). Our solution therefore :
- Increases your profitability.
- Reduces churn (a happy subscriber is a returning subscriber).
- Stops revenue leakage.
- Ensures compliance with national regulations.
- Provides a cost efficient managed service solution.
Stimulate data usage by informing your subscribers and taking away usage hesitation.
In short you need to eliminate bill shock drama’s, increase your subscriber's data roaming usage and ensure increased customer satisfaction.
Furthermore in the EU, network operators are required to notify subscribers of high usage to avoid so-called “bill shocks”, requiring real-time usage reporting and notification processes.
Datafuse
MACH has developed Datafuse, a comprehensive solution to alert your subscribers in real-time when they have reached the data usage limit set by their subscription profile. Subscribers will no longer hesitate to use data services because they are unsure of what they are spending. You will optimize your profitability and reduce churn while complying with regulations that call for “more transparency”.
MACH not only analyses usage expressed in volume or price but also generates SMS or email alerts to you and/or your subscribers.
Since we run our own mobile messaging business we control the full value chain and therefore can provide an end to end solution.
