Fraud Management
Fraud is big business. It's global. It's organized. It's sophisticated and can happen at any time, anywhere and have a devastating effect on your business. Annual fraud losses in the telecommunications industry are estimated to be more than $40 billion worldwide. On top of this, 80% of all Telecom companies have stated that global fraud losses are still increasing.
MACH’s Fraud Management System – ‘FAME’ provides the means to detect potential telecoms fraud efficiently and fast, by using advanced and patented signalling analysis technology in combination with high speed processing of event data records. It supports various types of filter mechanisms for effective analysis and recognition of potentially fraudulent network usage. The design of the user interface has been optimized to support all business processes for fraud detection from a customer care and fraud investigation point of view, and to reduce the most important "time to detect" delay of a fraudulent subscriber as much as possible.
‘FAME’ integrates more than 15 years of practical usage and constant improvement to protect even the biggest telecoms networks. We have a well established customer base of loyal customers, dating back to 1997. Our installed base monitors more than 100 million subscribers in several European, North American and Asian networks.
‘FAME’ is a modular solution, suitable for all type of communications services and networks. It comprises a core platform and various modules, each of which meets specific requirements:
| Wireless/Wireline | Domestic Fraud |
|---|---|
| Wireless/Wireline | Data Fraud |
| Wireless | Roaming Fraud |
| Wireless | Prepaid Fraud |
| Wireless/Wireline | Interconnect Fraud |
| Wireless/Wireline | Subscriber Pre-Activation Check |
| Wireless/Wireline | Automatic Barring |
The modules can be implemented separately or in combination, depending on what issues you need to focus on.
Deployed individually or in combination the core FAME solution with its modules addresses a broad range of potential fraud threats which includes the following:
| Retail Processes | Wholesale Processes | |
|---|---|---|
| Wireline/Broadband Services | PABX, Ghosting, Clip-on, Credit-card, IRSF, PRS, Mailbox hacking, Technical frauds | PBX, Ghost trunks/services, Tromboning, Arbitrage |
| Wireless Services | IRSF, PRS, Prepaid, CLI Spoofing, Mailbox hacking, PBX Hacking, HLR/switch tampering, Cloning, Spamming, Malware, Wangiri, Content fraud, M-Commerce etc... | SIM Box/Bypass, GPRS Overbilling, PBX, Arbitrage, Tromboning, Dealer Fraud, Content Fraud, SMS Fraud |
| Experience | Based on a 15 year heritage and proven solution MACH’s Fraud Department serving ~80 operators around the world uses MACH’s own fraud system for delivering best-in-class fraud service. |
|---|---|
| Modular Solution Flexibility | FAME supports multiple different packaged options for Wireless and Wireline services. A CSP can access just one or a combination of usage packs. |
| Cost Advantage | FAME delivers excellent cost advantage, running on low cost hardware. In a Cloud delivery mode FAME is equally cost-effective. |
| Delivery Options | Licensed Software, Cloud or Managed Service. |
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