Combining multiple dimensions of revenue assurance and telecoms fraud protection, MACH supports all the elements needed for domestic and international telecoms revenue protection with M Protect, a comprehensive approach to revenue assurance and fraud management that is uniquely positioned to enable you to address these critical areas of your business.
MACH’s Revenue Protection platform integrates domestic and international, retail and wholesale processes into a single architecture, comprising:
- Telecoms Fraud Management: Domestic and roaming fraud protection, including analytics, alerts, threshold definitions, decision support tools, case management, workflow and easy to use graphical data representations
- Revenue Assurance: Identifies and eliminates revenue loss during xDR processing in the billing cycle. Manages data input, through data normalization, validation, reconciliation and reporting - for end-to-end revenue assurance
- Data Retention: Multi-source data import and highly efficient transaction storage kernel, complemented by a web based data retrieval, format and export capability.
- Interconnect Billing: Inter-operator billing, settlement and interconnect fraud management, as well as 3rd party content partner revenue management.
- Cross-platform Business Intelligence: Data warehouse with standard reporting structure and easy to configure custom reporting options
- Audit & Consultancy Services: As part of our engagement with our customers, we support you with fraud and revenue assurance audit and consultancy services. Our comprehensive service portfolio extends to include training, converter development, implementation, configuration, maintenance and support services, provided on a 24x7 basis if required.
MACH’s revenue protection solution provides a range of advantages:
- It delivers a comprehensive, multi-dimensional solution addressing all aspects of fraud management and revenue assurance that goes beyond the scope of most other comparable solutions.
- The modular nature of the architecture provides considerable flexibility and choice, such that you only need to acquire what you need for your particular situation, rather than having to buy a monolithic system.
- The technology employed ensures that you are presented with a very competitively priced solution, with measurable cost of ownership advantage.
- As a managed services expert, MACH is able to offer delivery flexibility, with the choice of acquisition via licensed software, or SaaS or a fully managed service option.
- In addition to providing software solutions for revenue protection, MACH is also able to provide a range of audit, consultancy, implementation, training and support services.
- MACH Fraud Management system is called ‘FAME’: Combining more than 15 years of practical usage and constant improvement to protect all types of communications networks, with a modular and flexible solution offering, that provides the means to detect fraud, fast and efficiently. FAME uses advanced online signaling analysis technology in combination with high speed processing of event data records for speed and efficiency in fraud detection and protection.
- CASHBACK – Revenue Assurance: Lets you identify and eliminate revenue loss during xDR processing in the billing cycle. From input, through data normalization, validation, reconciliation and reporting, CASHBACK provides end-to-end revenue assurance. In addition to identifying problems in the billing cycle, CASHBACK also provides guidance about what actions are needed to resolve problems.
- TerraXDR – Data Retention & Retrieval: helps you store and quickly retrieve massive data volumes. TerraXDR lets you easily comply with regulatory requirements for data storage and retrieval as well as using your data for marketing analysis and customer service enhancements.
- Audit & Consultancy Services: We support you with fraud and revenue assurance audit and consultancy services. Our comprehensive service portfolio extends to include training, converter development, implementation, configuration, maintenance and support services, provided on a 24x7 basis if required.
MACH recognizes that revenue assurance and fraud combine as part of a broader requirement for revenue protection solutions, and our services embrace a range of revenue protection and assurance processes, including the following:
- Roaming: Re-rating, Re-Pricing and IOT checks – to ensure roaming data is processed using the correct rates
- Applied Business Intelligence – for integrated reporting, monitoring, alerts and analysis
- Integrated Interconnect Billing and Roaming – to help you reconcile interconnect and roaming traffic, contracted rates and margins
- Integrated inter-operator clearing and financial settlement – ensures seamless processing and settlement to provide complete CDR-to-Cash assurance
- Pro-active ‘Health Checks’ carried out by our experienced solution consultants, ensure that all wholesale revenue assurance elements are aligned