M Protect

‘M Protect’ integrates domestic and international, retail and wholesale processes into a single architecture, comprising:

• Telecoms Fraud Management: Fraud protection with full analytics, alerts, threshold definitions, decision support tools, case management, workflow and easy to use graphical data representations
• Revenue Assurance: Identifies and eliminates revenue loss during xDR processing in the billing cycle. Validation, reconciliation and reporting for end-to-end revenue assurance

• Data Retention: Multi-source data import and highly efficient transaction storage kernel, complemented by a web based data retrieval, format and export capability.
• Interconnect Fraud & Reconciliation: Interconnect fraud management and automated reconciliation.
• Cross-platform Business Intelligence: Data warehouse with standard reporting structure and easy to configure custom reporting options
• Audit & Consultancy Services: As part of our engagement with our customers, we support you with fraud and revenue assurance audit and consultancy services. Our comprehensive service portfolio extends to include training, converter development, implementation, configuration, maintenance and support services, provided on a 24x7 basis if required.

‘M Protect’ - Advantages:

• Delivers a comprehensive, multi-dimensional solution addressing all aspects of fraud management and revenue assurance that goes beyond the scope of most other comparable solutions.
• Modular systems, providing considerable flexibility and choice. You only need to acquire the modules appropriate to your particular situation, which reduces the cost and complexity associated with buying a monolithic system.
• A cost effective approach to fraud protection and revenue assurance, with measurable cost of ownership advantages, including a lower cost hardware platform.
• MACH is a managed services expert, and we offer delivery flexibility, with the choice of acquisition via Licensed Software, or Cloud delivery or a Managed Service option.
• In addition to providing software solutions for revenue protection, MACH is also able to provide a range of audit, consultancy, implementation, training and support services as well as a portfolio of complementary products and solutions.

Choose a Cost Effective Revenue Protection Platform

MACH recognizes that revenue assurance and fraud combine as part of a broader requirement for revenue protection solutions, and our services embrace a range of revenue protection and assurance processes, including the following:

• Premium Rate Number Reporting – not only lets you identify premium rate number usage, but also reports on pricing, helping you to control both traffic to these numbers and margins
• IRSF Database – MACH has global fraud management experience and has developed an IRSF database, that you can access to identify potential international fraud threats
• Roaming: Re-rating, Re-Pricing and IOT checks – to ensure roaming data is processed using the correct rates
• Business Intelligence – for integrated reporting, monitoring, alerts and analysis
• Integrated Interconnect Billing and Roaming – to help you reconcile interconnect and roaming traffic, contracted rates and margins
• Integrated inter-operator clearing and financial settlement – ensures seamless processing and settlement to provide complete CDR-to-Cash assurance
• Pro-active ‘Health Checks’ - carried out by our experienced solution consultants, ensure that all wholesale revenue assurance elements are aligned