Training Manager, International Roaming |
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MACH is looking for a Training Manager to further develop its Client Training & Consulting department.
MACH Expert Consultants provide mobile operators with support for various activities such as:
- Roaming department formation.
- On-site/Off-Site IREG testing.
- Roaming implementation.
- Hands-on IREG/TADIG test training.
- GSM industry training and seminars around the world.
- Consulting in Roaming department organisation and optimisation.
- Training and consulting on MACH products.
Job description:
You will preferably be based in Luxembourg. You will work closely with worldwide mobile operators in English.
Your main responsibilities shall include:
- Spending approximately 70%-80% of your time delivering on-site training workshops, facilitating online courses and providing strategic consulting services.
- Designing and developing training and development programmes.
- Participating in the evaluation of training and the development programmes.
- Amending and revising programmes as necessary, in order to adapt to the changes that occur in the working environment.
- Analysing training needs at business level.
- Delivering consulting projects to our clients who seek to improve performance in their organisation (around our SPEC model: Secure / Profitable / Efficient / Compliant).
Skills and requirements:
- Minimum 3 years experience in the Roaming industry.
- A minimum of 1 year classroom teaching experience is preferable.
- Advanced knowledge of the Roaming business and Telecoms industry.
- Strong knowledge of the various GSM PRDs related to services such as GSM, GPRS, SMS-IW, etc.
- Good relationships with mobile operators from previous working contacts is strongly appreciated.
- Being a GSM Association delegate / Work Group member is a strong advantage.
- Fluency in English is essential, and other language skills would be a definite advantage.
- Excellent communication skills.
- Self-organised personality.
- Willing to travel.
- Flexible, professional, detail-oriented and accurate; you can also work independently.
We offer:
- An exciting job in a dynamic international company in one of the world’s fastest- growing industries.
- Multi-cultural working environment.
- 450+ competent and enthusiastic colleagues.
- Salary and other benefits that match your skills and experience.
For further information about this position, please contact Renaud Vialle on +352 27 756 280.
If you fit this profile and are interested in the position, please reply by sending your CV in English and your salary expectation by email, quoting the reference REVI/RTM to joblux@mach.com
About MACH
MACH is the leading global clearing and settlement partner for mobile based transactions, known in North America as MACH Cibernet. We help telecommunications companies and enterprises across the world to secure and develop existing and new revenue streams. We specialise in outsourced solutions within roaming clearing and billing, Interconnect and WLAN.
In addition, we deliver mobile content services through the independently operating brand End2End as well as EDI under the PROGRATOR|gatetrade brand. Our global client base comprises the leading international telecommunication companies, including established national operators on five continents and new licensees worldwide. With approximately 700 employees and offices in 11 countries throughout the world, we combine global expertise and operations with local knowledge in each of our markets. For further information please visit www.mach.com.
